ello goes live with Magnatech OnTrackplus

ello Online Integrates with Magnatech to Automate Unused Airline Ticket Credit Management for TMC customers in both Australia and the US.

Sydney, Australia, 6th March, 2026 ’ello Online, Australia's leading AI powered corporate travel booking platform, today announced a new integration with Magnatech’s OnTrackplus unused ticket tracking technology. The integration enables travel management companies (TMCs) and corporate travel programs to automatically identify and utilise unused airline ticket credits during the booking process.

Unused airline tickets remain one of the most common sources of lost value in corporate travel programs. Airline ticket credits are often issued when trips are cancelled or changed, but without proper tracking many expire before they are reused. The integration between ’ello and Magnatech addresses this challenge by automatically identifying available credits and surfacing them intuitively within the booking workflow.

“Unused ticket credits represent a significant opportunity for travel programs to reduce unnecessary spend,” said Ben Wheeler, Chief Technology Officer at ello. “By integrating Magnatech’s tracking technology into ’ello’s booking environment, we ensure that available airline credits are automatically identified and used before new tickets are issued.”

Magnatech’s OnTrackplus platform automatically identifies unused tickets across global distribution systems, tracks their remaining value, and monitors expiration dates. Through the integration with ’ello Online, these credits are surfaced within the platform’s conversational booking interface, allowing travellers and bookers to apply available credits seamlessly when arranging travel.

The integration delivers several benefits for travel management companies and corporate travel programs, including:

  • Automated identification of unused airline ticket credits

  • Real-time visibility of available credits during trip booking

  • Reduced manual administration for travel consultants

  • Improved cost control and credit utilisation

  • Enhanced reporting and visibility for travel managers

By embedding Magnatech’s unused ticket tracking technology directly into the ’ello booking experience, the integration helps travel programs ensure airline credits are captured and reused before expiry, improving overall program efficiency and cost management.

The Magnatech integration is available immediately to ’ello Online customers globally.

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