Your dedicated VIP Travel Consultant

Travel fulfilment on a whole new level.

No longer do you need to put up with clunky, slow and cumbersome conventional form-based online booking tools. 'ello online can service any of your complex business travel needs in a more natural way.

  • Just say hello

    Using 'ello online is the same as talking to your consultant. Simply ask 'ello to organise your trip and let the magic begin.

  • Book in less than 20 seconds!

    'ello can respond to any conversation within seconds, and even get back to you while you continue to work.

Features

Simplify and enrich the user experience.

Enjoy a beautiful user experience that will delight and WOW you through every journey, across any channel.

A VIP experience, for every booking.

Using proprietary technology and algorithms, 'ello online will intuitively know the product you wish to book, where you need to go and how long it will take to get you there in a personalised and proactive way. It's a transformational and automated user experience that will change the way you think about booking travel, forever.

  • A dedicated VIP consultant experience for every booking.
  • Instantaneous delivery of personalised options.
  • Proactive and alert to your current and future needs.
  • Rapid analysis prediction and processing.
  • Self registration and profile management.
  • No manuals and no training required. Refreshing!
  • Reliable and defect-free technology.
  • Multi-channel accessibility.

Policy and compliance still at the core.

'ello online supports compliance through a highly configurable and flexible policy engine, suited for an SME all the way up to a Fortune 500 company. 'ello online is designed to be non-intrusive and will deliver policy instruments in a seamless and personalised way. This limits friction and drives user enjoyment.

  • Integrated online and offline multi-level pre-trip approval.
  • Manage policy settings yourself or let your TMC do it for you.
  • Create contextual policy settings down to an individual user level.
  • Capable of handling SME or Fortune 500 policy requirements.
  • Trip budget and unused credit automation.
  • Proactive and insight led policy recommendation engine.
  • Enriched airline content.
  • Pre and post ticketing changes.

Made for Everyone.

Built to delight and serve all user types.

'ello online will simplify and improve the experience across your entire travel program.

Travel Managers

Keeping travel policies in check and keeping bookers and travelers delighted.

Travel Bookers

Providing a VIP level of service for every booking made.

Travelers

Personalised knowledge applied to every traveler, no matter how large the program.

TMC: Account Managers

A happy customer means a happy Account Manager. Let 'ello do the work for you.

TMC: Technical Support

Highly scalable, leading-edge technology resulting in reduced workload, keeping the focus on proactive support.

TMC: Implementations

Cut down and simplify implementations through our state of the art SaaS platform.

Express Booking

Let the 'ello online express booking capability improve productivity by cutting down booking times, freeing you up to focus on more important things. Literally, make a booking in less than 20 seconds all in policy and all based on your personal preferences.

  • Conversational Design

    No date pickers or form fields to fill out. Glide through the process and enjoy it at the same time.

  • Hyper Personalisation

    Express booking capability brings intuitive personalisation to the industry for the first time ever.

Tap into daily release cycles.

We know much of our industry is constrained by legacy technology slowing down innovation and putting a handbrake on progress. The 'ello technology platform changes all of that. Let innovation flourish through rapid development and deployment capabilities, putting new features into the hands of our customers daily.